How to Install a PAD Server

Installing a PAD is one of the first things you are required to do once you have successfully logged on to your instance.  A PAD acts as the Asset Vision® ambassador behind your firewall.  Once installed, it establishes a secure tunnel back to your Asset Vision® instance without any firewall or proxy modifications.  This Lesson walks you through the process of installing a single PAD on your local machine or on a nearby server, and verifying that the PAD has established connectivity back to your Asset Vision® instance.

Please refer to PAD Deployment Requirements for details on PAD server specifications.

NOTE: The PAD installer should never be shared to anyone other than System Administrators as it contains sensitive, customer-specific information. The PAD should only be installed on a device with restricted access. In addition, it is recommended that access to the PAD installation directories on the PAD Server be limited to System Administrators.

Download PAD Installation Software

Download PAD Installation Software

To install the PAD Server software you need to log into your instance of Asset Vision®.

Then navigate to:  Setup > Discovery Setup > PAD > PAD Install > Download and install (the PAD Installer file).  

This will download the PAD self-contained installation file, which is approximately 36 mb in size.  The PAD can be repackaged for distribution to remote servers if required, however for the purposes of this lesson we are going to assume the PAD installation file is simply copied to a compatible Windows machine.  In order to launch the PAD Server Setup Wizard simply open the downloaded file.

PAD Server Setup Wizard 1

PAD Server Setup Wizard 1

Once you open the PAD Installer file you will be presented with the PAD Server Setup Wizard.  Click the "Next >" button to continue with the PAD installation.

PAD Server Setup Wizard 2

PAD Server Setup Wizard 2

By default the Nmap components are not installed, as many organizations already have these components. If you do not have them, or you are unsure, you can select them for install. They will only be installed if they are newer than your currently installed Nmap libraries.

PAD Server Setup Wizard 3

PAD Server Setup Wizard 3

The "Live! Server URL" is the name of the Asset Vision® server to which this PAD will be connecting. This name should be the same as the URL of your instance, but with the word “pad” as the high-level qualifier, and a connection port of 443; the standard SSL port. In the unlikely event you see anything different, do not proceed with the installation and contact Scalable support immediately.

PAD Server Setup Wizard 4

PAD Server Setup Wizard 4

If your environment connects to the internet via a proxy you can enter those details here. We support most forms of proxy including Squid and NTLM2.

PAD Server Setup Wizard 5

PAD Server Setup Wizard 5

Choose the location for you PAD libraries.

Start Menu Folder

Start Menu Folder

You may see a started operating system installation screen such as the one above asking for additional information such as choosing a Start Menu folder.  You can keep the default name or type in your own.  Once you select “Install” the installation process will begin.

PAD Server uses Java Runtime Environment

PAD Server uses Java Runtime Environment

The PAD server uses Java Runtime Environment.  If you do not have JRE installed you will be prompted to download and install it.

Java Runtime Environment Download

Java Runtime Environment Download

Java Runtime Environment Installation

Java Runtime Environment Installation

Nmap License Agreement

Nmap License Agreement

Nmap Installation Components

Nmap Installation Components

Please leave the options of the Nmap components to install selected.

Nmap Install Location

Nmap Install Location

WinPcap License Agreement

WinPcap License Agreement

WinPcap Installation

WinPcap Installation

WinPcap Options

WinPcap Options

When you get to the option to start WinPcap it is important to leave the options as set by the installer.

WinPcap Installation Completed

WinPcap Installation Completed

WinPcap Already Installed

WinPcap Already Installed

You will be notified if the process will skip the installation of any components that you already have installed.

Installation Complete

Installation Complete

Nmap Installation Complete

Nmap Installation Complete

Command Window for PAD Server Startup

Command Window for PAD Server Startup

PAD Server Installation Complete

PAD Server Installation Complete

If the PAD server starts, the installation will show as complete and the window can be closed.

View PAD Server in Windows Services Console

View PAD Server in Windows Services Console

We can now look at the PAD service running via the Windows services administrator console.  It will be listed under PAD Server and here you can see its full description.

View PAD Status in Asset Vision

View PAD Status in Asset Vision

Navigate to: Setup > Discovery Setup > PAD > PAD Status

The final step is to verify that the PAD has connected correctly.  If we jump back to the Asset Vision® interface and navigate to the PAD status page, your new PAD should be visible.  The PAD Status may show as Updating initially.  After a few moments the PAD Status should show as green and Connected.