How to Lock an Enrolled Device

This lesson explains how to remotely lock an enrolled device. The Lock action is basically the same for both Android and iOS, but for the sake of brevity, the example below is for iOS.

Navigate to iOS Managed Devices

Navigate to Devices > Clients > Currently Enrolled > iOS. This data view displays currently enrolled iOS devices.

Select Lock from the Menu

Select Lock from the Menu
  1. Select the device you want to lock, right-click and hover over Device Actions.
  2. In the secondary menu list, click Lock.

Confirm Action

Confirm Action
  1. Select Yes and the device screen will now display the lock screen and the user will need to unlock it to gain access. If the device has a passcode it will need to be entered to unlock the device.