How to Enroll an iOS Device Already in Use
This lesson explains how to enroll a iDevice within Asset Vision® Client Manager from both the administrator and user perspective.
Add a User that Will be Enrolling the iDevice
Navigate to Client Manager > Users, expand Users, then click on Population. From here you will need to add the users who are enable to enroll devices.
There are two ways to add users:
- Add an individual user manually.
- Import a list of users with their extended information.
Please refer to the lesson on the Basics of Importing if you need more information regarding importing a list of users.
To continue adding an individual user manually, click New, and in the pop-up dialog, select User, and click OK.
Complete the User Information
- Add the user's first and last name.
- Add the an email address. This must be an email address that is accessible on the device either through a standard email client of via a web mail system.
- Add the mobile phone, business phone, Department, and/or Company Branch of the user if desired.
- If the user already has an existing User ID in Asset Vision, it can be added here.
- If the user is already associated with a user that has a VPP account, it is shown here.
Enable the user(s) for Enrollment
- Select the user or users you want to start enrollment for.
- Right-click and select Start Enrollment, or check the checkbox next to the desired user(s) and click the Start Enrollment button.
- Select when you want enrollment to expire for this user or group of users.
- Enter the number of different devices this user is enabled to enroll.
- Check Install Asset Vision App Store for iOS if the enrollment is to add the Asset Vision app store to the device at time of enrollment.
- Finally press Enroll to start the enrollment process.
Start the Enrollment Process on the Device
- In the body of the email received on the device will be a URL with the automatically generated token. Click the URL to start the enrollment process
- This will in a moment launch the first step of the enrollment process which installed the certficate from Asset Vision® Client Manager that the device uses to verify the authenticity of the enrollment URL. If the server has been verified by Apple, a green Verified indicator will be visible. Select Install to continue
- You will be given the option to install the device management profile from your Asset Vision® Client Manager instance. Select Install Now to continue
Complete the Enrollment Process on the Device
The profile will now start installing
- You will presented with a warning message to indicate that a new root certificate is being installed. This is the identify that ensures your device can only respond to additional profiles from your instance of Asset Vision® Client Manager. Click install to continue
- The profile with continue installing. When it is complete Click Done. (Done is not shown on this image as the image was taken while the profile was still installing)