Agent Requirements

Windows Desktop Agent Requirements
Asset Vision collects real-time mouse and keyboard usage from Windows computers, as well as hardware and software inventory information. This functionality is made possible via a light-weight Agent that is installed on the computers from where the usage is desired.

Software and Thin Client Requirements
Visit the Supported Platforms and Technologies lesson to view the software and thin client requirements for the Desktop agent.

NOTE: For Citrix XenApp and other Thin Client-based usage tracking, installation of the Windows Desktop (New) Agent on the Thin Client server is required.

Hardware Requirements

  • CPU Minimum as required by the installed OS.
  • Memory  Minimum as required by the installed OS.
  • 25MB free disk space (plus an additional 5MB/session for Thin Client server installation)
  • Windows Management Instrumentation (WMI) version 1.5 or greater (for Windows-based machines).

Agent Communication
The Asset Vision Agent communicates with the hosted Asset Vision server via HTTPS (port 443). This port will need to be open outbound from the client machine for proper Agent functionality.

How Do the Agents Report Data to Asset Vision?
All agents transmit inventory and usage data on a daily basis back to the server. Each agent has its own randomly-selected reporting time as to minimize the chance of competing data transmission with other computers in the environment. The agent uses less than 1% average CPU on the desktop and, on average, transmit less than 100K per machine per day to the server.

macOS Agent Requirements
Asset Vision collects real-time mouse and keyboard usage from macOS computers, as well as hardware and software inventory information. This functionality is made possible via a light-weight Agent that is installed on the computers from where the usage is desired.

Software Requirements
Visit the Supported Platforms and Technologies lesson to view the software requirements for the macOS Agent.

Hardware Requirements

  • CPU Minimum as required by the installed OS.
  • Memory Minimum as required by the installed OS.
  • 20MB free disk space

Agent Communication
The Agent communicates with the hosted Asset Vision server via HTTPS (port 443). This port will need to be open outbound from the client machine for proper Agent functionality.

How Do the Agents Report Data to Asset Vision?
All agents transmit inventory and usage data on a daily basis back to the server. Each agent has its own randomly-selected reporting time as to minimize the chance of competing data transmission with other computers in the environment. The agent uses less than 1% average CPU on the desktop and, on average, transmit less than 100K per machine per day to the server.

Windows Server Agent Requirements
Asset Vision collects process and service information related to applications installed on the local server, as well as hardware and software inventory.

Software Requirements
Visit the Supported Platforms and Technologies lesson to view the software requirements for the Server Agent. Note that the Windows Server Agent does not contain usage tracking capabilities, and should not be used on a Thin-client based server for thin client usage tracking. Please use the Windows Desktop (New) Agent for this specific application.

Hardware Requirements

  • CPU Minimum as required by the installed OS.
  • Memory  Minimum as required by the installed OS.
  • 30MB free disk space.
  • Windows Management Instrumentation (WMI) version 1.5 or greater (for Windows-based machines).

Agent Communication
The Asset Vision Agent communicates with the hosted Asset Vision server via HTTPS (port 443). This port will need to be open outbound from the client machine for proper Agent functionality.

How Do the Agents Report Data to Asset Vision?
All agents transmit inventory data on a daily basis back to the server. Each agent has its own randomly-selected reporting time as to minimize the chance of competing data transmission with other computers in the environment. The agent uses less than 1% average CPU on the desktop and, on average, transmit less than 100K per machine per day to the server.