How Warranty Information is Determined
This lesson explains how warranty information is determined in Asset Vision.
Important information regarding warranty in Asset Vision:
- Warranty information is based upon data provided by the manufacturer warranty site.
- Warranty data is looked up on an automated basis for any device missing this data, or if the warranty is due to expire in about a month.
- If warranty data for a device is expired then it is looked up again for updates once a week for 12 weeks after expiration. After this time warranty data is no longer looked up and considered expired.
Warranty Asset Vision can Gather
Asset Vision can gather warranty data from:
- Dell
- Lenovo
- HP
- Toshiba
- Fujitsu
Warranty Dashboard
To view the warranty dashboard navigate to: Registry > Asset Acquisition > Warranty Status. This dashboard displays the type of warranty and the expiration date. You can drill down into any of the widgets (charts, graphs, data views, etc.) to view more detailed information.
The data views in the sub menus are as follows:
- Discovered Warranties: This data view displays records of computers that contain warranty.
- Manually Created Warranties: This data view displays records of warranty that were imported or individually entered.
- Computers Without Warranty: This data view displays records of computers that do not contain warranty.
Computers without Warranty
To view Computers that are not currently under Warranty, navigate to Registry > Asset Acquisition > Warranty Status > Computers without Warranty. This data view is useful for finding high risk machines that may need warranty.